Job description

            Senior FASTag - Operation role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations include formulating strategy, improving performance, procuring material and resources and securing compliance.

Key Responsibilities:

• Handling day-to-day back office operations related to FASTag.
• Managing and resolving customer queries and issues promptly.
• Maintaining accurate records and updating databases.
• Coordinating with various departments to ensure smooth operation and timely resolution of issues.
• Preparing reports and presenting data as required.
• Assisting in the development and implementation of operational policies and procedures.
• Performing other administrative duties as assigned.
• Visit dealer showrooms to provide training and support, delivery of FASTag as needed
• Work with Vehicle dealer showrooms to provide FASTag support as required.
• Products to sell/market - FASTag, Credit Cards, Vehicle loans.
• Assist and support administrative staff in their day-to-day operations.

Responsibilities and Duties :

• Ability to multi-task and get things done quickly with minimum supervision
• Must be honest, diligent, and hardworking
• Must have a two-wheeler.
• Good communication skills in English (preferred), Tamil

Qualifications:

• Bachelor’s degree in any field.
• Proven experience in a back office or administrative role.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

Benefits :

• We provide a very attractive variable income component on top of the fixed salary mentioned above. It puts you in control of your final take-home salary
• Competitive salary within the range of ₹10,000 - ₹20,000 based on experience.
• Opportunity to work with a dynamic and growing company.
• Professional development and growth opportunities.
• Friendly and supportive work environment.